Microsoft Dynamics 365 Customer Insights
Build a deeper understanding of your customers by connecting data from various transactional, behavioral, and observational sources to create a holistic customer view.
Trusted By Many Companies
Benefits
Target Audiences Intelligently
Infuse customer data with analytics to predict your customers’ needs and identify opportunities for cross-selling and up-selling additional products and services to increase satisfaction.
Create Visualization
Create rich data visualizations that highlights key customer behaviour, and easily disseminate this information to the front lines where you can put it to work.
Monitor Customers
Monitor what your customers are saying about you to assess the strength of your relationships.
Leverage the latest in Mobile App
Analyze customer demographics, interactions, and buying behavior, and leverage embedded predictive analytics to create and deliver personalized and relevant solutions for your customers.
Gather Insights
Connect disparate silos of data into a single place for a comprehensive view of your customers and empower your employees to create actionable customer insights without the need of a data scientist.
Deliver personalized experiences with a holistic view of your customers
Discover insights & take action!
Discover new audience segments with AI-driven recommendations or define yours. Activate real insights on destinations including analytics, email marketing, advertising, and customer engagement platforms through turnkey integrations with Microsoft and third-party applications.
Get a holistic view of your customers
Bring together all your transactional, observational and behavioural data in real time with prebuilt connectors to create persistently up-to-date profiles for contacts and accounts. Unify your data by resolving customer identities with recommendations based on artificial intelligence and machine learning.
How can Dynamics 365 Customer Insight benefit you?
Leverage Microsoft Dynamics 365 for Customer Insights to gain the understanding you need to deliver the innovative products and personalized services that will help your organization stay ahead of the pack.
Explore other Dynamics 365 Customer Insight Capabilities
80% of project management tasks will be eliminated by 2030 as Artificial Intelligence takes over.
Get The Industry Reports
Microsoft Dynamics 365 helps you see everything your organization is doing in real time, empowering your workforce to make more informed decisions and achieve greater outcomes for your business.
Get The Customer Presentation
“Customers Insights really helps us to segment the right audiences, to focus on them, to engage them in a very relevant way, and to retain them.” – UNICEF, Netherlands.
Watch the Video
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