Customer Stories TCN Plc Boosts Productivity with Secure Azure Cloud Virtual Desktop Deployment. Customer Name: TCN Plc Industry: Energy Location/Country: Abuja, Nigeria Solution: Azure Virtual Networks Partner: Reliance Infosystems The Transmission Company of Nigeria (TCN) is one of the entities resulting from the division of the National Electric Power Authority (NEPA) and Power Holding Company of Nigeria (PHCN), followed by the privatization of these entities. TCN is entrusted with the crucial role of facilitating the transfer of electricity from power-generating companies (Gencos) to distribution companies (Discos). Its primary responsibility is to manage the transmission of power across the network, ensuring a smooth flow from generation sources to end consumers. The Business Problem TCN encountered challenges related to low system availability and experienced instances of downtime, coupled with a lack of a robust disaster recovery mechanism. Recognizing the critical importance of addressing these issues, TCN Plc embarked on a comprehensive technological advancement initiative as a key element of its strategic vision. This transformative effort signifies a shift in focus for the distribution company, positioning itself as a transmission and systems operations enterprise. The overarching objective of this evolution at the Transmission Company of Nigeria Plc is to ensure a significant enhancement in operational availability. The proactive approach adopted by TCN aims to effectively mitigate any potential occurrences of downtime, thereby fostering a more resilient and reliable operational environment. This strategic transformation underscores TCN’s commitment to delivering an elevated level of service and represents a success story in the company’s journey toward technological excellence. Solution deployed With Azure Virtual Desktop was deployed for the Transmission Company of Nigeria (TCN), the organisation experienced a drastic optimization in its overall operations. Enhanced Flexibility: AVD enables TCN to provide its employees with consistent Windows 10 or 11 experience across various devices. This flexibility allows staff to access their work environments from remote locations or different devices, enhancing their productivity and work-life balance. Cost Efficiency: By utilizing AVD, TCN can significantly reduce the costs associated with traditional desktop infrastructure. AVD’s cloud-based approach eliminates the need for extensive hardware investments and ongoing maintenance expenses, leading to cost savings over time. Heightened Security: AVD provides robust security features, including centralized management and data storage in Microsoft Azure. This ensures that TCN’s sensitive data remains protected, as AVD offers advanced security protocols and compliance measures to safeguard against potential threats and data breaches. Embracing Transformation Through the implementation of Azure Virtual Desktop in the Azure cloud, TCN Plc has realized several key advantages. These include heightened productivity, enhanced scalability, advanced security measures, and improved cost-efficiency. Also, this technology has enabled seamless business continuity and effective disaster recovery strategies, safeguarding operations in the face of unforeseen events. Interested in experiencing unmatched productivity with Secure Azure Cloud Virtual Desktop Deployment? Book a Free Discovery session {HERE} with our cloud transformation specialists to get started. Similar Stories view all Ventrae Ventrae Integrated Service Limited, a renowned financial institution that provides business capital, growth capital, and business support, has navigated the path of digital transformation with… Read More Stanbic Bank Ghana Stanbic Bank Ghana proudly stands as a key constituent of the Standard Bank Group, an expansive financial institution with a presence spanning 20 African nations… Read More Jackson, Etti & Edu Customer Stories How JEE (Jackson, Etti & Edu) Africa Revolutionized Operations with Microsoft Dynamics 365 Business Central Customer Name: JEE Africa Industry: Legal Service Location/Country:… Read More

Customer Stories Enhancing Secure Network Connectivity for Stanbic Ghana with Azure Virtual Networks and VPN Customer Name: Stanbic Ghana Industry: Financial Institution Location/Country: Accra, Ghana Solution: Azure Virtual Networks and VPN Partner: Reliance Infosystems Stanbic Bank Ghana proudly stands as a key constituent of the Standard Bank Group, an expansive financial institution with a presence spanning 20 African nations and an additional 12 countries around the globe. Notably, in 2009, Stanbic Bank Ghana attained the prestigious distinction of ascending to the ranks of a first-tier bank within its home country. Confronting Challenges Considering their expanding operations, Stanbic Ghana found themselves confronted with a set of organizational challenges that demanded the deployment of suitable cloud resources. Before partnering with Reliance Infosystems, the bank had been contending with many issues that required innovative cloud-based solutions to address effectively. Limited Network Segmentation: The organization encountered difficulties in effectively segmenting its network. This lack of segmentation resulted in security vulnerabilities since various parts of the network were not isolated properly. Inadequate Security: Stanbic Ghana aimed to enhance connectivity for remote office employees, ensuring they could access the corporate network securely without the risk of data breaches or unauthorized access. Scalability Issues: As the organization continued to grow, the demand for more resources to expand its network capabilities became evident. Stanbic Ghana sought the ability to scale rapidly without compromising performance. Limited Disaster Recovery Options: The financial institution also required a robust disaster recovery and backup strategy to ensure higher reliability and secure, efficient access to cloud services. This need for disaster recovery solutions was a priority for the organization’s overall data security and business continuity. These challenges prompted Stanbic Ghana to seek a solution to address their network connectivity, security, scalability, and disaster recovery needs. The Transformation Journey Azure Virtual Networks and VPN Gateway and Azure Business Applications hosted on the Azure cloud technology, proved to be Stanbic Ghana’s beacon of change with its impact felt across various fronts. Some of these are: Enhanced Security: Stanbic Ghana experienced improved security for its network infrastructure, safeguarding sensitive data from unauthorized access and potential cyber threats. Scalability: The solution offered the flexibility to scale the network infrastructure as needed, ensuring it could adapt to the bank’s growth and changing requirements. Seamless Connectivity: Azure Virtual Networks and VPN Gateway facilitated smooth connectivity between different bank locations, promoting efficient communication and collaboration. Cost Savings: By leveraging Azure’s cloud-based infrastructure, the bank potentially reduced hardware and maintenance costs associated with traditional on-premises networks. Reduced Downtime: The system likely minimized network downtime, ensuring uninterrupted banking operations and customer service. Improved Productivity: Stanbic Ghana optimized its business processes and workflows, leading to increased employee productivity. Efficiency Gains: Azure Business Applications such as Logic Apps, Power Automate, Power Apps, and Power BI automated tasks, integrated data sources, and generated insights, resulting in streamlined operations and reduced manual work. Enhanced Customer Service: With the help of these applications, the bank likely improved its customer service, providing better and faster support to its clients. The Impact Stanbic Ghana’s journey from inefficiencies to a fully automated system highlights the power of embracing digital transformation. Reliance Infosystems implemented a secure and scalable network infrastructure for Stanbic Ghana, ensuring robust network security and seamless connectivity between different branches and remote locations. In a world where digital transformation is the key to survival and success, Stanbic Ghana has leveraged Azure Business Applications to optimize business processes and workflows, enabling enhanced productivity and efficiency. This successful partnership enabled Stanbic Ghana to enhance its network security, improve connectivity, streamline its operations, and optimize its business applications, resulting in increased data protection, operational efficiency, and business productivity. Interested in enhancing secure network connectivity with Azure Virtual Networks and Virtual Private Networks? Book a Free Discovery session {HERE} with our cloud transformation specialists to get started. Similar Stories view all TCN Plc The Transmission Company of Nigeria (TCN) is one of the entities resulting from the division of the National Electric Power Authority (NEPA) and Power Holding… Read More Anchor Anchor Dataware is a thriving IT consulting firm in the Federal Capital Territory of Nigeria that provides Enterprise Resource Planning systems for small, medium, and… Read More NOSAK Nosak Group is a Nigerian organization with industry-leading diversified interests. They provide vital solutions to the retail, agriculture, finance, logistics, real estate industries and more. Read More

Customer Stories From Haphazard to Organized: How Nosak Group Embraced Power BI for Data Integration and Improved Productivity Customer Name: NOSAK Group Industry: Multi-sector Location/Country: Lagos, Nigeria Solution: Microsoft Power BI Partner: Reliance Infosystems Nosak Group is a Nigerian organization with industry-leading diversified interests. They provide vital solutions to the retail, agriculture, finance, logistics, real estate industries and more. Nosak Group has embarked on the digital transformation journey to accelerate their productivity. The Business Challenges Nosak Group, as an organization with varied interests, generates tons of data. Managing multiple businesses can frequently result in complexities if solid structures that promote efficiency are missing. Nosak Group observed that they faced challenges with obtaining insights from their data. There were multiple data sources which led to repetitive work. The company also lacked a centralized database, making it difficult to obtain information pertaining to any subsidiary or the Group when required. There was also the obvious lack of business intelligence reporting tools that acted as a stumbling block in the event of an urgent visualization. A Paradigm Shift It became apparent that an overhaul of the existing data methodologies was required. Nosak Group sought to find the right partner to spearhead their digital transformation quest. Their search revealed Reliance Infosystems as the team for the job. Our interaction with Nosak Group revealed Microsoft Power BI as the ideal solution. The Digital Reinvention Power BI distinguished itself as the Knight to lead Nosak Group into its much-desired next tier of internal organizational excellence. As a cloud hosted solution, it was based on some specific abilities: Connection to multiple data sources: it no longer mattered which department in which subsidiary required certain information. Power BI received all data in their various formats and could process them effortlessly. Centralized data: finally, datasets could be created from the multiple data sources accepted by Power BI, enabling the team to leverage this flexibility in report and visualization. Unlock actionable insights: Nosak Group could explore Power BI to transform raw data into insights. With its variety of presentation modes, leaders could identify avenues for business growth. Easy interface: the impact of Power BI could be felt across teams without complex technical knowledge as they could navigate Power BI themselves to obtain value. The Way Ahead With a single solution like Power BI, many organizations can experience the surge of productivity, the reduced inefficiencies, the beauty of integration and the power of data-powered decision making that Nosak Group now revels in. Reliance Infosystems has partnered with Microsoft to propagate the power of digital transformation and support organizations seeking to embrace its endless benefits. The success of Nosak Group’s transformation emboldens Reliance Infosystems in our dedication to reinvent the world, one business at a time. Interested in optimizing your operations for efficient and scalable outcomes with Power BI? Book a Free Discovery session {HERE} with our solutions specialist to get started. Similar Stories view all Stanbic Bank Ghana Stanbic Bank Ghana proudly stands as a key constituent of the Standard Bank Group, an expansive financial institution with a presence spanning 20 African nations… Read More OVH Energy At the forefront of West Africa’s energy sector, OVH Energy takes pride in its role as a provider of extensive energy solutions, serving both individual… Read More Ethio Telecom Ethio Telecom, the state-owned telecommunications provider of Ethiopia, stands as a cornerstone of the nation’s telecommunications landscape. Read More

Customer Stories NMDPRA Wins as Microsoft Azure Transforms Organizational Processes for Resource Optimization Customer Name: NMDPRA Industry: Petroleum Industry Location/Country: Lagos, Nigeria Solution: Microsoft Azure Partner: Reliance Infosystems The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA), also known informally as “The Authority” is a combination of three defunct regulatory bodies. The Authority supports the Nigerian petroleum industry with legal, governance, regulatory, and fiscal framework to encourage investment and petroleum output for the nation’s economic growth. To effectively run a parastatal of such impact and size, it was important that solutions that promoted the organization were deployed. The Experienced Challenges With the responsibility of supporting the Nigerian petroleum industry, The Authority grappled with an outdated and inefficient IT infrastructure. It prevented them from collecting and analyzing data to support their regulatory functions. Each department required functioning technology to enable them to deliver optimal results. There also existed the challenge of lurking cyberattacks. The suboptimal IT infrastructure made The Authority a sitting duck for cybercrimes. There had to be a system to prevent a disruption and the likely loss of sensitive data. Turning the Tide To compound the existing challenges, there was the urgent need to comply with the new Petroleum Industry Act (PIA) and operate with reduced IT costs while working within the limited budget provided to The Authority. Conscious of these limitations, the Authority needed an organization that could provide the most suitable solution within the available time and at a reasonable cost. After consultation with the experts of Reliance Infosystems, Microsoft Azure, a leading cloud computing platform, was chosen. Welcoming Transformation Microsoft Azure can be viewed as a panacea for digital transformation troubles. Its services include data storage, analytics, computing, and networking. Its capabilities have been proven to improve efficiency and productivity in several organizations. For The Authority, Microsoft Azure helped in these ways: Scalability and flexibility: the ever-evolving needs of The Authority were matched by Azure’s seamless scalability. The Authority could expand and descale its infrastructure as required, preventing a workload crash. During downtimes, it could save on IT costs. Advanced Security: Microsoft Azure comes with a robust security configuration sufficient to meet the needs of The Authority. Features like encryption, firewalls, conditional access, and more were able to protect the sensitive information of the parastatal from being accessible by individuals with malicious intent. Affordability: with a large organization, IT infrastructure can be costly, but Azure makes it easier for The Authority to provide its services without worrying about the budget. It uses a pay-per-consumption model; hence the cost matches the workload per time. Compliance and analytics: the compliance features of Azure helped The Authority to achieve the requirements of the Petroleum Industry Act. Its analytical abilities also helped to store, collect, and analyze data. The analytics provided insightful information for regulatory activities. A New Horizon Armed with Microsoft Azure, the Authority can now execute its duties seamlessly. Azure’s security enables NMDPRA to secure the interests of its customers and investors. Its data collection and processing compartments enable the Authority to keep accurate track of revenue. The parastatal can now promote efficiency in its departments, regulate activities of the sector and ensure the overall health of the petroleum industry. This collaboration with Reliance Infosystems shows again how efficiency and effectiveness is achieved with technology. Interested in optimizing your operations for efficient and scalable outcomes with Azure Cloud? Book a Free Discovery session {HERE} with our cloud transformation specialists to get started. Similar Stories view all NNFEMS NNFEMs Group is a prominent Nigerian company dedicated to serving the beauty, personal care, home care, and baby care needs of the African family. Read More ZESCO ZESCO (Zambia Electricity Supply Corporation Limited) stands as a prominent state-owned entity within Zambia’s energy landscape. Read More Anchor Anchor Dataware is a thriving IT consulting firm in the Federal Capital Territory of Nigeria that provides Enterprise Resource Planning systems for small, medium, and… Read More

Customer Stories How MRI Botswana Revolutionized Patient Care in Botswana Customer Name: MRI Botswana Industry: Health Service Location/Country: Botswana Solution: Microsoft Azure Partner: Reliance Infosystems Initiating a medical rescue business that grew to include multiple outpatient services such as radiology, MRI Botswana is currently an industry leader in the provision of healthcare services and other healthcare solutions. As a prominent healthcare organization, MRI Botswana is responsible for the lives and safety of thousands of individuals within and without Botswana. Their services include medical rescue and operational health clinics, and they provide tailored products for nursing mothers. There is also an assortment of mobility products. With a huge reliance on technology for smooth operations, MRI Botswana realized that some improvement in their technological capabilities was welcome to achieve better results. The Stumbling Block MRI Botswana expectedly had multiple departments within the organization. The primary challenge was a clear discrepancy in integration. The departments all utilized different systems and had independent databases. The lack of integration across departments caused challenges with sync. Unfortunately, patients also suffered from this situation as their data had to be re-entered at every point. Incidents such as these reduce patients’ perception of satisfaction and also increase repetitive tasks for staff. Turning the Tide MRI Botswana required the expertise of an industry leader to support the obvious need for integration. Upon consultation with Reliance Infosystems, the team of experts decided on a suitable Microsoft-based solution. After deliberations, Power BI was found to make the best match for the demands of MRI Botswana. The Leap of Transformation MRI Botswana demanded an extensive IT upgrade of which Power BI was an integral part. Power BI is a comprehensive tool that enables organizations to collect, analyze, and visualize their data. Its abilities provide insights into business performance, identifying areas for growth or improvement. With the inclusion of Power BI in their IT infrastructure, MRI Botswana was able to elevate their decision-making capabilities and achieve an integrated organization. Some of the leaps made were: Comprehensive data analysis: Power BI was able to help the healthcare industry leader to analyze their data across multiple sources and types 10x faster than before. It eliminated the arduous manual data collection and analysis, saving time and enhancing accuracy. Extensive reporting: the analyzed data can be displayed in engaging and visually appealing formats that can be presented in reports across document types. Power BI reduced the dependency on static and outdated reports. The interactive reports from Power BI are always up to date. Extraction of actionable insights: beyond data analysis, the staff could observe trends and patterns that can be leveraged to improve efficiency and customer satisfaction. Where previously, management made decisions based on instincts, decisions are now made based on data and evidence 80% of the time. Quantifiable research: Power BI helped the organization to record leaps in internal research such as clinic trials, drug testing, and alternative procedures, to provide better tailored care and attention to patients. It simplified the research process and generated accurate results. Emerging Possibilities The new IT infrastructure, inclusive of Power BI, revolutionized patient care in Botswana, making MRI Botswana the preferred option. Trained to use this technology, staff and management can make strategic decisions that greatly advance patient care in all centers in Botswana. The organization now enjoys increased efficiency, higher patient satisfaction, and increased security of patient information. Reliance Infosystems was instrumental to unlocking new possibilities in healthcare in Botswana. Similar Stories view all Coronation Coronation Registrars a trailblazer in the realm of securities register and data administration, with innovation woven into their DNA, introduced a slew of game-changing technological… Read More Vetiva Vetiva Capital is a thriving pan-African financial services company located in the heart of Lagos, Nigeria. The group has several subsidiaries which provide dedicated financial… Read More NNFEMS NNFEMs Group is a prominent Nigerian company dedicated to serving the beauty, personal care, home care, and baby care needs of the African family. Read More

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TCN Plc

The Transmission Company of Nigeria (TCN) is one of the entities resulting from the division of the National...

Stanbic Bank Ghana

Stanbic Bank Ghana proudly stands as a key constituent of the Standard Bank Group, an expansive financial...

NOSAK

Nosak Group is a Nigerian organization with industry-leading diversified interests. They provide vital...

Grow your small business with Microsoft 365

How can Microsoft 365 innovations help your small or medium business thrive? Get ideas from this @Microsoft...

NMDPRA

The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA), also known informally...

Microsoft boosts Viva Sales with new GPT seller experience

Microsoft is helping sales teams transform how they engage and sell to prospects with ground-breaking...

MRI Botswana

Initiating a medical rescue business that grew to include multiple outpatient services such as radiology,...

Dish TV boosts platform performance by 2x with Microsoft technology and unified support

Get more done with help from @Microsoft Unified Support. Learn how Dish TV India relies on Microsoft...

The growing imperatives of ESG and how cloud computing providers measure up

Where do ESG and cloud computing meet? Get insight from this S&P Global Market Intelligence blog,...

Secure your organization against new threats—free consultation

Which new cyberattack vectors and tactics pose the biggest risk to your networks, data and hardware?...

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