Customer Stories ZESCO Reaped Increased Productivity Leveraging Azure Cloud Virtual Desktop Capabilities Customer Name: Anchor Dataware Industry: Consulting Firm Location/Country: Lagos, Nigeria Solution: Microsoft Dynamics 365 Business Central Partner: Reliance Infosystems ZESCO (Zambia Electricity Supply Corporation Limited) stands as a prominent state-owned entity within Zambia’s energy landscape. As the nation’s largest power company, ZESCO plays a pivotal role in the generation, distribution, and supply of electrical energy. With a significant contribution, accounting for approximately 80% of the total electricity consumption within the country, ZESCO serves as a cornerstone in powering Zambia’s socio-economic growth. The Business Need ZESCO was primarily in need of a robust security solution capable of detecting, investigating, and responding to sophisticated attacks within their environment. Additionally, there was a notable absence of infrastructure aligned with Agile methodologies, leading to a lack of scalability. In accordance with ZESCO’s strategic technological vision, the organization made the decision to harness the capabilities of Microsoft’s cloud computing services. The primary objectives of this undertaking are to establish a secure, scalable, and agile infrastructure that seamlessly aligns with ZESCO’s overarching goals. Through the implementation of Microsoft’s cloud solutions, ZESCO aspires to overcome the challenges they previously encountered, fostering an environment that prioritizes security, flexibility, and sustainable growth. Solution Intervention In a strategic move to enhance cybersecurity measures, Azure Sentinel was meticulously deployed for the Zambia Electricity Supply Cooperation (ZESCO), introducing a myriad of advantages. Enhanced Threat Detection: Azure Sentinel employs advanced analytics and machine learning algorithms to swiftly identify potential security threats and anomalies within ZESCO’s expansive digital ecosystem. This dynamic approach ensures early detection and mitigation of risks, fortifying the overall cybersecurity posture. Scalability and Flexibility: Azure Sentinel brings to the forefront features that seamlessly adapt to the evolving requirements of ZESCO. This adaptability allows the platform to expand its resources, ensuring it can effectively accommodate increased data volumes while maintaining high-performance security analytics. Streamlined Incident Response: The implementation of Azure Sentinel streamlines Incident Response for ZESCO. By facilitating automation and orchestration of response actions, the platform accelerates incident handling. This, in turn, automates routine tasks, allowing security teams to concentrate on critical aspects, leading to quicker response times and a substantial reduction in manual workload. The holistic integration of Azure Sentinel into ZESCO’s cybersecurity framework marks a significant leap towards a more robust and efficient security infrastructure. Embracing Transformation The adoption of Azure-hosted security services marks a significant advancement for ZESCO. By leveraging Microsoft’s cloud computing, ZESCO aims to establish a secure, scalable, and agile infrastructure. Microsoft Sentinel, a cloud-based SIEM solution, is crucial in this transformation, providing a comprehensive view of security through AI-driven threat detection and response. These services offer streamlined processes by removing the need for security infrastructure setup and maintenance. Furthermore, they lead to substantial cost savings of up to 48% compared to traditional SIEM solutions, making them a practical choice for ZESCO’s security enhancement efforts. Interested in the possibility of optimizing your operations for greater efficiency and productivity with Reliance Digital Workspace? Schedule a Free Discovery call with our solutions specialist or learn more about its capabilities here. Similar Stories view all OVH Energy At the forefront of West Africa’s energy sector, OVH Energy takes pride in its role as a provider of extensive energy solutions, serving both individual… Read More FCSL FCSL Asset Management Company is a prominent player in the financial services industry, specializing in offering a wide range of investment management and financial advisory… Read More 9 mobile case study 9Mobile’s Strategic IT Transformation with Azure Kubernetes Service Industry: Telecommunications Customer Name: 9 Mobile Industry: Telecommunications Country: Lagos, Nigeria Solution: Azure Kubernetes Service (AKS) Partner:… Read More

Customer Stories Empowering Digital Transformation: How YOA Insurance Brokers Achieved Seamless Efficiency with Microsoft Dynamics 365 Business Central Customer Name: YOA Insurance Industry: Consulting Firm Location/Country: Lagos, Nigeria Solution: Microsoft Dynamics 365 Business Central Partner: Reliance Infosystems YOA Insurance Brokers Limited is a broker in the insurance and reinsurance sector. YOAIB is a well-respected partner and trusted advisor. YOA assist its clients to measure and manage their business risks cost-effectively so they can focus on their core business YOAIB embarked on a transformative journey that would not only address its challenges but also propel the company into a new era of streamlined excellence. Navigating Challenges YOAIB faced significant hurdles with its existing systems, Microsoft Dynamics 365 Great Plains. These obstacles manifested as labor-intensive processes, inconsistent data, and inefficient financial reporting. The absence of integration across departments hindered seamless operations, leading to duplicate data and manual errors. Payroll inaccuracies and inadequate inventory management only compounded their difficulties. The Crossroads of Transformation The turning point in YOAIB’s narrative arrived with their encounter with Reliance Infosystems. Through meticulous research and analysis, Reliance Infosystems crafted a tailored solution- Microsoft Dynamics 365 Business Central- and Enterprise Resource Planning Program that precisely addressed YOAIB’s needs. This marked the inception of an innovative partnership that would redefine YOAIB’s trajectory. Elevating Efficiency Hosted on Azure Cloud, YOAIB’s implementation achieved a remarkable feat- enabling remote operations, eradicating downtime and ensuring perpetual accessibility. The transition liberated YOAIB from operational constraints, ushering in a new era of unhindered productivity. The integration between YOAIB’s brokerage software and ERP was seamlessly realized, enabling real-time transaction flows. Finance processes gained a new dimension of accuracy and efficiency, enabling the generation of professional reports, a critical component in YOAIB’s realm. Empowering the Workforce YOAIB’s journey toward transformation was inclusive, implementing employee self-service activities, and eradicating manual bottlenecks. Approval workflows were optimized through intelligent automation, strengthening collaboration between decision-makers and approvers. The advanced Payroll Solution aligned with Nigeria’s Tax System, ensuring accurate computations of staff earnings, deductions and statutory reports. A comprehensive suite of HR processes was deployed, spanning from manpower planning to exit management, fostering a holistic lifecycle management. Reimagining Operations Administrative efficiency received a significant boost with streamlined inventory management. The procurement cycle evolved into a seamless workflow, from purchase requisition to vendor invoicing and payment, fostering transparency and control. The Dawn of a New Era Thanks to the transformative prowess of Reliance Infosystems and Microsoft Dynamics365 Business Central, YOAIB’s operations underwent a remarkable metamorphosis. The era of manual processes and data silos yielded to an era of integrated efficiency. YOAIB’s business landscape was now defined by automation, integrity, and controlled processes, a testament to the power of digital transformation. In this success story, YOAIB stands as an inspiring example of a company that embraced change, harnessed innovation, and emerged triumphant through its journey toward digital transformation. Looking to start your business’ transformative journey? Book a Free Discovery session {HERE} with our digital transformation specialists to get started. Similar Stories view all MRI Botswana Initiating a medical rescue business that grew to include multiple outpatient services such as radiology, MRI Botswana is currently an industry leader in the provision… Read More Vetiva Vetiva Capital is a thriving pan-African financial services company located in the heart of Lagos, Nigeria. The group has several subsidiaries which provide dedicated financial… Read More Stanbic Bank Ghana Stanbic Bank Ghana proudly stands as a key constituent of the Standard Bank Group, an expansive financial institution with a presence spanning 20 African nations… Read More

Customer Stories Microsoft Azure to the Rescue as Vetiva Capital Reinvents its IT Infrastructure for Digital Transformation Customer Name: Vetiva Capital Industry: Consulting Firm Location/Country: Lagos, Nigeria Solution: Microsoft Dynamics 365 Business Central Partner: Reliance Infosystems Vetiva Capital is a thriving pan-African financial services company located in the heart of Lagos, Nigeria. The group has several subsidiaries which provide dedicated financial services to individuals and organizations across Africa. The group acts as brokers/dealers, funds/portfolio managers, and corporate trustees. Maintaining a beacon stance in the financial industry requires huge technological investments to ensure customers remain loyal and the company can guarantee the security of client information. In this vein, Vetiva had to make some changes to their existing infrastructure. The Obstacles Faced Vetiva experienced a range of challenges that made it increasingly difficult to smoothly deliver value to their clientele. Their existing infrastructure was outdated, making it challenging to achieve scalability and expand their client base. There was also a clear lack of cloud computing services which would have improved business operations through its application migration abilities. The outdated infrastructure translated to a poor security outlook, a major concern for a financial enterprise. All these challenges culminated in the cost of application migration to the cloud with Vetiva seeking the most cost-effective option in the market. The Pivotal Moment As a distinguished service provider, Reliance Infosystems consulted with Vetiva Capital and was chosen to revolutionize the state of Vetiva’s infrastructure. The experts agreed upon leveraging solutions within Microsoft Azure that provided customized services for the organization. The Digital Reinvention Microsoft Azure is a household name for several solutions that provide computing, storage, analytics services and more. It is a frequent choice for organizations looking to digital transformation of their enterprise. Microsoft Azure provided an encompassing cloud migration package for Vetiva Capital such that their challenges quickly became forgotten. Some specific provisions were: Azure Virtual Machines to provide a scalable and reliable computing platform. These cloud-based servers are now utilized to run Vetiva’s applications. Azure Blob Storage is now leveraged to store their financial and customer information with a reduced risk of loss. This scalable and cost-effective option was helpful for Vetiva. Azure App Service was deployed for application migration. Since Vetiva’s on-premises applications were incompatible with the cloud, App Service was used to host and run the applications. The Way Ahead The implementation of Microsoft Azure solutions unlocked endless possibilities for Vetiva Capital. The seamless migration execution positioned Vetiva to continue operations without any significant hindrances to customer satisfaction. The organization now enjoys the scalability and pervasiveness of the cloud and the added benefits of Microsoft Azure, improving its IT infrastructure. There is increased agility, security, and productivity with Vetiva Capital management saving $6000 in annual licensing costs. Reliance Infosystems has again proven its capability for seamless digital transformation. Looking to start your business’ transformative journey? Book a Free Discovery session {HERE} with our digital transformation specialists to get started. Similar Stories view all Coronation Coronation Registrars a trailblazer in the realm of securities register and data administration, with innovation woven into their DNA, introduced a slew of game-changing technological… Read More Anchor Anchor Dataware is a thriving IT consulting firm in the Federal Capital Territory of Nigeria that provides Enterprise Resource Planning systems for small, medium, and… Read More Ethio Telecom Ethio Telecom, the state-owned telecommunications provider of Ethiopia, stands as a cornerstone of the nation’s telecommunications landscape. Read More

Customer Stories Transforming Business Operations: Ventrae’s Journey from Inefficiencies to Automated Success with Microsoft Dynamics 365 Business Central Customer Name: Ventrae Industry: Financial Instituion Location/Country: Lagos, Nigeria Solution: Microsoft Dynamics 365 Business Central Partner: Reliance Infosystems Ventrae Integrated Service Limited, a renowned financial institution that provides business capital, growth capital, and business support, has navigated the path of digital transformation with remarkable success by revolutionizing their operations. A struggle with Inefficiencies Ventrae had long been the go-to destination for businesses seeking capital and growth opportunities. However, their internal processes had some inefficiencies, hindering their own expansion. The organization grappled with manual processes, a lack of integration between departments, and many disparate applications. This resulted in duplicate data, inadequate financial reporting, and even frequent unexplained downtime. Human Resources activities were burdened by manual interventions, leading to inaccuracies in payroll and employee management. The Turning Point Recognizing the need for a comprehensive solution, Ventrae engaged in a thorough exploration of options. Their quest for a transformative partner led them to Reliance Infosystems. After meticulous analysis and discussions, the decision was made to implement Dynamics 365 Business Central. Embracing Transformation Microsoft Dynamics 365 Business Central, hosted on the Azure cloud technology, proved to be Ventrae’s beacon of change with its impact felt across various fronts. Some of which are: Seamless Collaboration: All departments in Ventrae found a unified platform to collaborate effortlessly and in real-time. With Azure’s cloud capabilities, members of its staff can work from anywhere, breaking the chains of traditional office limitations and boosting productivity. Employee Empowerment: This implementation introduced employee self-service, eradicating manual, and paper-based processes. Revolutionizing Human Resources: Ventrae’s HR department witnessed a revolution. From automated staff earnings computations to comprehensive human resource processes like recruitment became the backbone of its operations. Efficient Inventory Management: The administrative department found solace in efficient inventory management. From purchase requisitions to vendor invoicing, the procurement cycle was seamlessly managed. The Path Forward Ventrae’s journey from inefficiencies to a fully automated system highlights the power of embracing digital transformation. Reliance Infosystems in collaboration with Microsoft has not only resolved operational challenges but has also paved the way for sustained growth and innovation. Ventrae’s success story underscores Reliance Infosystems’ commitment to driving transformative change and winning alongside its valued partners. Looking to start your business’ transformative journey? Book a Free Discovery session {HERE} with our digital transformation specialists to get started. Similar Stories view all ZESCO ZESCO (Zambia Electricity Supply Corporation Limited) stands as a prominent state-owned entity within Zambia’s energy landscape. Read More NNFEMS NNFEMs Group is a prominent Nigerian company dedicated to serving the beauty, personal care, home care, and baby care needs of the African family. Read More NOSAK Nosak Group is a Nigerian organization with industry-leading diversified interests. They provide vital solutions to the retail, agriculture, finance, logistics, real estate industries and more. Read More

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Q: Siemens Mobility takes a transformative approach to the way teams work together and serve customers

Friedrich Beyer, VP of IT Product Line Analytics & Functions at Siemens Mobility shares his insights on how Dynamics 365 and Teams transform the ways teams work together. Watch the video and be inspired by the company’s projection that it will save more than 10,000 productivity hours per month.

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Siemens Mobility takes a transformative approach to the way teams work together and serve customers

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ZESCO

ZESCO (Zambia Electricity Supply Corporation Limited) stands as a prominent state-owned entity within...

YOA Insurance

YOAIB is a well-respected partner and trusted advisor. YOA assist its clients to measure and manage their...

Vetiva

Vetiva Capital is a thriving pan-African financial services company located in the heart of Lagos, Nigeria....

Ventrae

Ventrae Integrated Service Limited, a renowned financial institution that provides business capital,...

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